Ordering & Personalization

Can I personalize every blanket?

Yes. Most of our blankets can be personalized with names, photos, dates, or custom text, depending on the design you choose. Each product page shows the available customization options (if any) before you order.

Will I see a preview of my personalized blanket?

Our designs don't include a live preview before purchase. Instead, we provide placeholder previews and instructions. Our personalized designs are carefully reviewed by our production team before printing, and a mockup preview is sent to your email before production begins.

If a design requires clarification, we’ll contact you before your order is printed.

Can I make changes after placing my order?

Because our blankets are made to order, changes are only possible within a short window after checkout. Please contact us as soon as possible if you need to update your design details.

What if I make a typo in my personalization?

We recommend double-checking all spelling and details before placing your order. If you notice an error immediately after ordering, contact us right away and we’ll do our best to help.

 

Production & Shipping

How long does it take to make my blanket?

All of our blankets are printed on demand. Production typically takes a few business days before your order ships.

Where are your blankets made and shipped from?

Our blankets are printed on demand and shipped from facilities within the United States.

How long does shipping take?

Shipping times vary based on location, but most orders arrive within several business days after production. Estimated delivery times are shown at checkout.

Do you offer international shipping?

At launch, we primarily ship within the United States. International shipping options may be added in the future.

 

Materials & Sizes

What materials are available?

We offer blankets in microfiber plush and premium Sherpa options. Each product page includes details to help you choose the right material.

What sizes do you offer?

Our blankets are available in multiple sizes, including 30"×40", 50"×60", and 60"×80". Size recommendations are included on each product page and in our buying guides.

What’s the difference between Plush and Sherpa?

Plush blankets are smooth, lightweight, and cozy, while Sherpa blankets feature a fluffy, warm lining. Both are soft — the choice depends on warmth and texture preference.

Read more about which blanket type is right for you.

 

Care & Maintenance

How do I wash my personalized blanket?

We recommend washing your blanket in cold water on a gentle cycle using mild detergent. Avoid bleach and fabric softeners to preserve softness and print quality.

Can I put my blanket in the dryer?

Yes, but we recommend low heat or air drying to prevent damage and maintain softness.

What should I do if my blanket gets stained?

Act quickly by blotting spills and spot cleaning with mild detergent. Avoid scrubbing, and wash promptly if needed.

Read our full blanket care guide for more details on maintaining your blankets.

 

Returns & Issues

Can I return or exchange a personalized blanket?

Because personalized items are made specifically for you, we’re unable to accept returns or exchanges unless there’s a manufacturing defect or issue with your order.

Read more about our refund & returns policy.

What if my blanket arrives damaged or incorrect?

If your order arrives damaged or contains an error, please contact us with photos of the damage and we’ll work with you to make it right.

What if my order is lost in transit?

If your order doesn’t arrive within the expected timeframe, contact us and we’ll investigate and assist you.

 

Gifting Questions

Are your blankets good for gifts?

Yes. Personalized blankets make meaningful gifts for birthdays, weddings, baby showers, holidays, and more.

Check out our guide on choosing the perfect personalized blanket for any occasion.

Can I ship a blanket directly to someone else?

Yes. You can enter a different shipping address at checkout to send a blanket directly to the recipient.

Will prices be shown on the package?

No pricing information is included in the package, making it gift-ready.

 

Account & Support

Do I need an account to place an order?

No. You can check out as a guest, but creating an account allows you to track orders more easily.

How can I contact you?

You can reach us through our Contact Us page. We’re happy to help with any questions about your order.

Do you offer discounts or promotions?

We occasionally offer exclusive deals and promotions. Signing up for our email list is the best way to stay informed.

 

Still Have Questions?

If you don’t see your question here, feel free to reach out and contact us — we’re always happy to help.